Warranty Assistance

Warranty Coverage Period

New & Refurbished Products: Covered for 24 months from delivery.
Used Products: Covered for 6 months from delivery.

Consumers are also protected by legal guarantees for non-conforming products (e.g., damaged or incorrect items). Any such issues must be reported within the applicable legal timeframe.

How to Make a Warranty Claim

To initiate a claim, please contact our Customer Service team via email or through the “My Orders” section in your account.

Resolution Process

Upon receiving your claim, Partsk.com will evaluate the product. If confirmed defective or non-compliant, we will proceed with either repair or replacement at our discretion.

Refunds are considered only if repair or replacement is not feasible or disproportionately costly.

Conditions That Void Warranty

• Unauthorized modification or tampering
• Failure to follow installation or usage instructions
• Use with incorrect voltage or incompatible power source
• Installation of non-genuine parts
• Damage from improper use, accidents, or extreme environmental conditions
• Repair attempts by unauthorized personnel
• Force majeure events (fires, floods, lightning, vandalism, natural disasters)

Only the malfunctioning product itself is covered, and it must be returned with a valid RMA number.

Further Information

For detailed information on your legal rights, please refer to our full Terms and Conditions.

Contact Us

If you have any questions about warranty coverage or claims, please reach out to: